Groupon (GRPN) is more than a company that provides coupons and deals. It’s making a symbiotic relationship with the local merchants where it helps them from making deal campaigns, processing credit card payment, managing customer-relationship. Now with Gnome, it will further connect merchants to have a closer relationship than ever by empowering merchants to have the up-to-date technology to be able to capture vast mobile and online user base. Gnome is a new tablet-based platform that provides sophisticated tools such as Bluetooth Groupon redemption, all-in-one cash register, customer relationship management, and accounting software integration with popular accounting software like Quickbooks. Best of all, by linking to the central Groupon database, merchants are capable of tailoring their services to known Groupon customers and this helps the merchants to build stronger relationship with their customers. In addition, Genome provides preloaded menus and inventory lists and makes point of sale very simple for the merchants. Now the small businesses can focus more on their businesses and keep them up-to-date with the technology. For consumers, you don't need to bring your voucher or coupon any more with Gnome.
See for yourself (see videos below)
See for yourself (see videos below)
A Tablet Solution that Helps Merchants Run Their Business and Connect with Customers. It's pretty powerful when everything integrated into one solution.
Gnome is more than a cash register since it also provides CRM, bookkeeping, and customizable point of sale with inventory management. Since it equipped with Bluetooth capability, it can identify Groupon customers upon entering the store and tailor its services to best fit the needs of the customers. In this way, there are no needs for Groupon customers to show credit cards or printed coupons. The concept of Gnome is actually pretty powerful if you think about it. The small business owners can customize coupons, offers, or generate real-time promotions based on Groupon's vast mobile and online user base and enable them to communicate with their customers via Facebook and Twitter and share positive feedback with their potential customers.
With the integrated CRM in Gnome, many small business owners can now retain information about the customers instead of just redeeming coupons and never seen them again. This feature not only fills the gap in the relation between retailers and customers, but also helps the small businesses to customize marketing campaign and build customer loyalty. Once Gnome bundled all essential services such as CRM software and payment processing hardware and software, the small business owners can get rid all other services.
With the integrated CRM in Gnome, many small business owners can now retain information about the customers instead of just redeeming coupons and never seen them again. This feature not only fills the gap in the relation between retailers and customers, but also helps the small businesses to customize marketing campaign and build customer loyalty. Once Gnome bundled all essential services such as CRM software and payment processing hardware and software, the small business owners can get rid all other services.
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